Oracle Fusion Cloud Implementation and Support


Oracle Fusion Cloud Implementation and Support


Client Overview

An Indian Ridesharing Company that provides a mobile application for transportation. India’s largest mobility platform and one of the world’s largest ride-hailing companies, serving 250+ cities across India, Australia, New Zealand, and the UK. The Mobile app offers mobility solutions by connecting customers to drivers and a wide range of vehicles across bikes, auto-rickshaws, metered taxis, and cabs, enabling convenience and transparency for hundreds of millions of consumers and over 1.5 million driver-partners.

Project Scope

  • Implementation of Oracle Supplier Portal Cloud.
  • Enabling Invoice Creation and Payment Status Process.
  • Standard OTBI reports for Suppliers.
  • Enabling Custom Dashboard and Infolets in portal.


Implemented Oracle Fusion Procurement Cloud for Supplier Portal Module in Release R13.

Business Situation

  • Short turnaround time for the Implementation.
  • Real time Invoice, Shipment and Payment Status Tracking.
  • Communication with supplier and Buyer tracked in the system without any External Forum.
  • Better Supplier Evaluation while using the supplier management module and manual mistakes were avoided.

Key Challenges

  • Vendor help desk had limitations on supplier onboarding process.
  • No proper reporting dashboards to support in decision making.
  • Maintenance of Supplier qualification documents such as India specific requirements and statutory compliances.
  • Lack of approvals workflow and control mechanism.
  • UTR number reference for the supplier payments.
  • Invoice Attachments was not mandatory , so while creating Invoice the attachment was missed by the users.


  • Automated the Onboarding, spend authorization, registration and complex approval workflow.
  • Configured the India specific requirements and statutory compliances.
  • Creation and submission of invoices with attachments were made available to the supplier online.
  • Enforce Invoice controls to ensure the timeliness of payments. Also, the payables team were able to view and authorize the submitted invoices.
  •  Enabled suppliers to manage contacts, product info and pricing. Also, provided clear visibility of agreements.
  • Provided web tutorials, vendor user manuals and on-job training. A vendor connect and collaboration was established between ePotral and its suppliers.

Business Process Flow


  • Quick turnaround time for Vendor Registration & Onboarding. Also, suppliers gained high visibility into transactions with relevant work areas.
  • Eliminated supplier's repetitive inquiries for documents and reduced the team's workload. Managing purchases, pricing, best price analysis, negotiation and agreements between OLA and suppliers was simplified. This enabled smarter supplier interactions.
  • Enabled suppliers to serve better and faster to the business needs. 
  • High and secure track of acknowledgement and price negotiation to the organization was established.
  • Saved more than 50 % project cost and time.


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